Juan Ramos

ICT Specialist

juanguiramos97@gmail.com
Melbourne, VIC 3145

Profile

Mid-level IT professional experienced with 3+ years designing and developing data-driven and visually georeferenced web applications, integrating multiple heterogeneous data sources into clear, intuitive, and high-performance user interfaces. Strong background across front-end and back-end development, APIs, databases, and cloud-based systems, with a consistent focus on clean architecture, scalability, and maintainability.


Experienced collaborating closely with stakeholders, designers, QA, and junior developers, including contributing at a junior architectural level through code reviews, technical decision support, and design validation. Known for strong problem-solving skills, adaptability, and a proactive mindset that drives continuous improvement and measurable impact.


Recognised as a top performer within engineering teams, frequently trusted to take ownership of complex features, propose alternative technical approaches, and deliver fast, effective solutions to challenging problems. Demonstrated ability to analyse requirements, translate business and technical needs into robust implementations, and improve existing systems through optimisation and refactoring.

Tech Skills

Javascript / Typescript
Python
Java
C#
Angular
.NET
Django
GCP
AWS
MongoDB
PostgreSQL
GIT
Scrum
Jira
Agile

Experience

Junior Software Architect
SKG TECNOLOGÍA (ETB)
Colombia
  • Led and reviewed 100+ pull requests, enforcing architectural and coding standards that reduced post-release defects by ~30%.
  • Identified and resolved design, architectural, and implementation issues early in the SDLC, improving system stability and long-term maintainability.
  • Acted as a technical escalation point for complex features, supporting multiple development teams and accelerating delivery timelines.
  • Mentored and guided 5+ junior developers, improving code quality, onboarding speed, and overall team productivity.
  • Collaborated with cross-functional developers to design algorithms, system flows, and technical solutions, ensuring alignment with business and scalability requirements.
  • Supported release consolidation and deployment readiness, contributing to on-time delivery of production releases.
Software Engineer
SKG TECNOLOGÍA (ETB)
Colombia
  • Designed, developed, and maintained full-stack web applications, delivering new features with a ~25% reduction in time-to-market through process and code optimisation.
  • Improved requirements analysis, development, and testing workflows, increasing team efficiency and reducing rework.
  • Built and optimised integrations between databases and web applications, improving data retrieval performance by ~40%.
  • Maintained high standards of code quality and version control, reducing merge conflicts and improving collaboration across teams.
  • Wrote and maintained complex SQL queries and stored procedures, supporting reliable data access and reporting.
  • Provided production support and incident resolution, ensuring application availability and fast issue turnaround for end users.
  • Actively participated in Agile/Scrum ceremonies, contributing to sprint planning, estimations, and continuous improvement initiatives.
Computer Technician
Torus Systems
Colombia
  • Installed, upgraded, and repaired 200+ desktops and laptops, including CPU, RAM, SSD/HDD, power supplies, and peripherals, achieving a ~95% successful repair rate.
  • Diagnosed and resolved hardware, OS, BIOS/UEFI, and driver-level issues, reducing average troubleshooting time by ~30% through systematic fault isolation.
  • Performed electronic-level component repairs, identifying faulty boards, connectors, cables, and power modules using multimeters and diagnostic tools, extending device lifespan and reducing replacement costs.
  • Conducted preventive maintenance and post-repair validation, lowering repeat fault incidents by ~25%.
  • Delivered on-site and workshop-based technical support while maintaining high customer satisfaction through clear explanations and reliable outcomes.
  • Documented repairs, components replaced, and test results, improving traceability and service consistency.
Computer/Mobile Technician
Keop SA
Colombia
  • Repaired and restored 150+ smartphones, desktops, and laptops, replacing defective components and returning devices to full operational condition.
  • Installed and configured operating systems, drivers, and essential applications, improving device performance and reducing post-service issues.
  • Replaced internal components including motherboards, processors, RAM, storage devices, and connectors, maintaining strict quality and safety standards.
  • Configured BIOS/firmware settings to optimise hardware compatibility and system stability.
  • Performed routine maintenance, upgrades, and system optimisation, extending device usability and reducing failure rates.
  • Provided clear user instructions and post-repair guidance, decreasing repeat support requests and improving customer confidence.

Education

Master in Information Technology (Data analytics and Machine learning)
Kaplan University, Melbourne
Candidate | Expected graduation 2026
BSc Computer Science in Electronics Engineering
Pontifical Xavierian University, Colombia
June 2021 | GPA: 83
Awards & Honors: Full Bachelor Scholarship
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